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Privacy and Personal Data Protection Policy

Casas do Barlavento

The General Data Protection Regulation (GDPR), following Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, and other applicable legislation, establishes rules regarding the processing of personal data and the free movement of such data, applicable to all entities processing these data.

In this regard, Casas do Barlavento is committed to protecting the privacy of its customers and visitors. Our policy describes how we collect, use, and protect the personal data collected.

By using our services, you agree to this policy.

What kind of personal information do we collect?

General

Casas do Barlavento collects browsing information, including access data to our website, such as IP address, cookies, and visited pages.

Potential buyer

When submitting an information request or scheduling a property visit, whether by phone, in person at our offices, or through our website, Casas do Barlavento will request the following personal information:

  • Full name.
  • Phone number.
  • Email address.
  • Preferences regarding the property type you are looking for, price, location, typology, etc.

The above information is crucial for Casas do Barlavento to provide a more comprehensive response to your queries about a specific property and/or matter.

The decision to provide the above data is yours. However, by not sharing it, Casas do Barlavento may not be able to proceed with your request.

Potential seller

If you wish to list your property for sale with Casas do Barlavento, you will need to enter into a mediation agreement contract with us. To draft the contract, Casas do Barlavento collects various personal information from the owners, as well as the necessary identification and legal documents for the property, which are essential for the completion of the Mediation agreement Contract.

If you have any queries, please contact us.

How do we use the information we collect?

The personal information collected by Casas do Barlavento is used in the following ways:

  • To provide updates on products, new products, services, newsletters, and emails (communication and marketing).
  • To offer you special deals that might be of interest.
  • For quality control of the services provided.
  • To comply with legal obligations, such as tax and regulatory reporting.
  • In Real Estate Mediation Contracts, Promissory Contracts, Deeds, etc., Casas do Barlavento uses your data following the rules imposed by the Portuguese State.

Access / Change / Update / Delete your data

You may, at any time, request the alteration and/or updating of your data.

You may also request that your data be deleted/removed from the Casas do Barlavento database. However, the removal of data is subject to approval. The decision will depend on your specific situation, and, following the legal framework, Casas do Barlavento may be obliged to retain the data for a certain period.

For boh purposes, please contact us via email at info@casasdobarlavento.com, indicating your request. You will always be required to provide proof of identity as the data subject.

To stop receiving our emails, newsletters, and promotional offers

You may, at any time, request to be removed from our mailing list and stop receiving our emails, newsletters, and promotional offers. To do so, you can remove your contact directly on our website or contact us via email at info@casasdobarlavento.com, indicating your decision in the message.

You will always be required to provide proof of identity as the data subject.

Hyperlinks and Cookies

Casas do Barlavento may include hyperlinks to third-party websites, to improve the services offered. Casas do Barlavento is not responsible for the privacy practices of third parties, so users should read their respective privacy policies.

The Casas do Barlavento website uses “cookies” to enhance and optimize the content available on the website, its performance and navigation. You may choose to reject the use of these “cookies”. However, this rejection may affect your ability to use some of the services available on the website.

How do we protect your personal information?

To ensure the security of your personal information, Casas do Barlavento has implemented technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

Your data is accessed by a limited number of people who have special access rights and are committed to respecting and maintaining the confidentiality of such information.

Who has access to your personal information, and to what extent?

Your information is accessed by the staff and employees of Casas do Barlavento, as well as by the company responsible for our back-office system and website.

Due to the nature of the company providing these systems, they need to access the data stored for technical purposes. However, the company is not authorised to manipulate, interpret, and/or read the data they have access to, having received specific instructions and training to that effect.

Data Sharing

Casas do Barlavento may share your data with:

  • Business Partners: such as solicitors, and financial institutions, when instructed by the data subject.
  • Public Authorities: When required by law.
  • Service Providers: for data processing on our behalf.

Changes to the Privacy Policy

Casas do Barlavento may amend this privacy policy due to changes in legislation or to cover new developments on the internet. Therefore, Casas do Barlavento reserves the right to make any such changes, and we request that you visit this page regularly, as such changes may affect you as a visitor to our website.

Contacts

If the data subject wishes to exercise their rights or has any additional questions regarding data protection and its processing, they should contact Casas do Barlavento in writing at info@casasdobarlavento.com. Proof of identity as the data subject will always be required.

Additionally, if you believe your rights have not been adequately protected, you may complain to the National Data Protection Commission (Autoridade Nacional de Controlo de Dados Pessoais – CNPD). Further information can be found on the Commission’s website at https://www.cnpd.pt.